Questions & Answers

What is down?
What is synthetic?
What does the down percentage mean?
Which size do I need?
Which duvet/pillow do I need?
How long is the life span?
How do I care for a duvet/pillow?
I have allergies: which is a suitable duvet/pillow?
What is the ticking?
10 What is the difference between duck down and goose down?

1. What is down?
A down duvet or pillow is filled mainly with down. Water birds have a fine layer of down on their breasts for insulation against the cold. This makes down exceptionally suitable material for pillows and duvets.

2. What is synthetic?
A synthetic duvet or pillow has a synthetic filling. This is a non-natural material that consists chiefly of polyester. Synthetic material is also stronger than down.

3. What does the down percentage mean?
The filling consists of a percentage of down mixed with a percentage of feathers. The more down, the lighter the duvet and the better the insulation.

4. Which size do I need?
The duvet size you need naturally depends on the size of your bed and your height. Your personal preferences are also important: do you want a duvet that you can pull up high? Then a longer duvet is recommended.

Single bed:
Body length shorter than 1.80m: 140x200cm
 Body length taller than 1.80m: 140x220cm.

Double bed:
Body length shorter than 1.80m: 200x200cm Extra wide: 240x200cm
 Body length taller than 1.80m: 240x220cm.

5. Which duvet/pillow do I need?
There are different types of duvets and pillows that all have different properties. Finding it difficult to choose? Then try our product selection guide. If you need further information, please go to the duvet information page or the pillow pillow information page.

6. How long is the life span?
How long your duvet or pillow will last, largely depends on the care and circumstances. A good duvet lasts about ten years, depending on how it is used. A pillow must be replaced much earlier, especially from a hygienic point of view. A good down pillow lasts four to six years. A synthetic pillow needs replacing after three to four years.

7. How should I take care of a duvet/pillow?
Duvets or pillows with synthetic filling need no care. However, pillows need washing regularly. This is especially from a hygienic point of view, as much perspiration is lost via the head. Duvets must also be washed regularly, but less frequently than pillows.

Duvets and pillows with down filling must be regularly shaken and aired. They can also be washed, but it is better to avoid taking risks and have them washed professionally. Do not use a plastic bag to store a duvet or pillow for a long period of time. As plastic is impermeable to air and moisture, there is a chance that the duvet will become mouldy. Always store your duvet or pillow in an air-permeable bag.

Do not sit or stand on a duvet. Do not clean a duvet or pillow with a vacuum cleaner or carpet-beater.

8. I have allergies: which is a suitable duvet/pillow?
You do not have to immediately rule out having a down duvet if you have allergies. Usually it is the dust and dirt that collects in the duvet that causes the allergic reaction and not the down filling. However a synthetic duvet is a better choice. You can easily wash the synthetic filling yourself.

9. What is the ticking?
Ticking is the cover of the duvet/pillow that contains the filling and keeps it in place. A good quality ticking is important. These are densely woven and so prevent the entry of dirt, skin flakes and house-dust mites into the duvet.

10. What is the difference between duck down and goose down?
There are two types of down: duck down and goose down. The difference is that the goose floccules are larger than those from ducks. The larger the down floccules, the better the insulation. As goose down insulates better, a duvet of goose down needs less down than one of duck down. This is why a goose down duvet is lighter than one of duck down.